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Privacy policy
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1. Purpose
As part of the use of the website www.ledvard-sport.com, the LEDVARD company processes personal data.
The purpose of this privacy policy is to define the rules for collecting and processing personal data of Internet users who contact the company LEDVARD via the form provided on the website www.ledvard-sport.com, individuals who subscribe to the newsletter, and customers of the company LEDVARD.
It has been drawn up in accordance with the provisions of Law n°78-17 of January 6, 1978 (known as the "Loi informatique et libertés") and the General Regulation on the Protection ofPersonal Data (hereinafter the "RGPD") n°2016/679. It is displayed and available on the website www.ledvard-sport.com.
2. Identity of the data controller
The data controller is LEDVARD, a simplified joint stock company with share capital of €30,000, headquartered at 83 Impasse de la Fruitière - 74350 Allonzier-la-Caille, registered with the Thonon Trade and Companies Register under RCS THONON 951 566 710, intra-community VAT no. FR36951566710, represented by Thomas FEVRE in his capacity as Chairman.
3. Contact details of the person in charge of the data use policy
Mr Thomas FEVRE, Chairman of the company LEDVARD
Mail: contact@ledvard-sport.com
4. Definitions
"Subscribers": refers to natural persons subscribing to the LEDVARD newsletter, it being specified that a Subscriber may also be a Customer or Prospect.
"Customers": refers to natural persons who have placed an order with the company LEDVARD on the Site.
"Data": refers to the personal data of Prospects and Customers, within the meaning of Article 4 of the RGPD.
"Prospects": refers to individuals who have contacted the company LEDVARD using the form provided on the website www.ledvard -sport .com.
"Site": refers to the website www.ledvard -sport .com
"Users": refers to Subscribers, Customers and/or Prospects.
5. Persons concerned
The persons concerned by the processing are the Site Users, whether they are Subscribers, Prospects or Customers.
6. Data typology
The data collected is that which is necessary for the proper operation of the Site.
For Subscribers, this will be an e-mail address only, unless the Subscriber is also a Customer or Prospect.
Prospects may include :
- last name, first name
- phone number
- other information voluntarily disclosed by the User
In the case of customers, this may include :
- last name, first name
- phone number
- delivery address
- billing address (if different)
- other information voluntarily disclosed by the User
7. Data collection method
Subscriber Data is collected when subscribing to the LEDVARD newsletter.
Prospects' Data are collected :
- At the time of sending the contact form available on the Site previously filled or during events organized by the Company;
- At the time of pre-booking products on the Site ;
- Passively, notably through the use of cookies.
Customer Data is collected when the customer :
- Create an account on the Site;
- Logs into his account via a connection terminal ;
- Place your order on the Site;
- Passively, notably through the use of cookies.
8. Purposes of data collection
The Data collected enables us to respond to the User's requests. The Data is thus necessary for :
- manage, process and track technical or commercial requests from the User;
- facilitate your requests ;
- find the history of your requests and the information you have received;
- provide assistance to the User;
- ensure Site security;
- manage a list of opposition, access, rectification to the processing of Data ;
- compile and manage files of Site Users;
- resolve any conflicts or problems encountered by the User;
- prevent fraud and potentially prohibited or illicit activities;
- compile sales statistics
LEDVARD also processes Customer Data for the purposes of :
- create a customer account ;
- manage customer orders placed via the Site;
- manage customer invoicing and collection where appropriate;
- bookkeeping ;
- manage customer accounts.
In the case of Subscribers, the Data collected will be used for the sole purpose of managing and sending the newsletter, unless the Subscriber is also a Customer or Prospect.
Where the User has given his prior consent, Data concerning him may be processed for the purposes of :
- send news, information and personalized requests by e-mail
- Marketing with or without personalization
- Transfer the Data to a partner for commercial prospecting purposes
9. Legal basis
The processing of personal data via the Site is based on the following legal grounds:
- the express consent of the User when such consent is mandatory,
- the contract concluded between LEDVARD and the Customer, formalized on the basis of these General Terms and Conditions of Sale, which the Customer will have accepted prior to placing any order on the Site,
- the need for LEDVARD to comply with its legal, tax and social obligations,
- the company's legitimate interests LEDVARD.
10. Recipients
As part of the Site's operation, the Data collected may be transmitted to various recipients, subject to the User's express prior consent when transferred for commercial prospecting purposes.
11. Subcontractors
Insofar as it is necessary for the purposes set out above, the data collected may be transmitted to the company's service providers LEDVARD (IT service providers, hosting companies, logistics service providers, etc.) in order to respond favorably to the User's requests, to ensure the proper execution and delivery of orders, to issue and manage invoices, and to carry out mailing and marketing activities, in particular prize draws for competitions.
No data is transferred outside the European Union.
12. Data retention period
Data is kept for no longer than is necessary for the purposes for which it is recorded.
More specifically, the Data is kept :
- For the management of User accounts: 3 years from the date of collection or the last click by the User;
- For the management of orders placed on the Site: the time of the contractual relationship and the time of prescription of the responsibility of the company LEDVARD ;
- For customer billing and collection management: 10 years;
- For accounting and, in particular, customer account management: 10 years;
- For the creation and management of customer files: for the duration of the contractual relationship, then for 3 years for commercial prospecting purposes from the date of collection or last contact by the customer;
- For the creation and management of prospect files: 3 years from the date of collection;
- For the management of an opposition list: 3 years from registration on the list;
- For marketing actions with or without personalization: 3 years from registration on the list;
- For the sending and management of the newsletter: as long as the Subscriber has not requested unsubscription;
- For statistical analyses: 3 years from the date of collection;
- For protection against fraud and potentially prohibited or illicit activities: 3 years from the last connection;
- For the management of the exercise of the right of access or rectification by Users (identity documents): 1 year.
13. Data security
LEDVARD pays particular attention to protecting User Data against any form of damage, loss, misappropriation, intrusion, disclosure, alteration or destruction.
This vigilance is carried out :
- by the use of cryptographic means in the transmission of Data (SSL);
- with regular data backups.
14. Cookie policy
The User is hereby informed that the following cookies are used by LEDVARD to operate the Site:
Please specify the name and purpose of each cookie used.
The User has the option of accepting or refusing the installation of each of the cookies for which prior consent is required.
The User may also deactivate cookies by adjusting his browser settings.
However, it is specified that the User may not be able to benefit from certain functionalities of the Site if he does not accept the installation of cookies.
Users may withdraw their consent at any time, but it is valid for a maximum period of 13 months.
15. Rights of persons concerned
The User is informed that, in accordance with current French and European regulations, he has the following rights, subject to providing proof of identity:
- The right to object, on legitimate grounds, to personal data concerning him/her being processed for purposes other than those specified herein and to which he/she has consented;
- The right to object, free of charge, to current or future commercial processing of the data collected by LEDVARD ;
- The right to be informed about the processing of personal data;
- The right to obtain information concerning the processing of personal data managed by the company LEDVARD and all information enabling you to find out about and, if necessary, challenge the logic behind the processing of said data;
- The right to obtain a copy of your personal data;
- The right to request the rectification, updating, blocking or deletion of data concerning him/her, which may be inaccurate, erroneous, incomplete or obsolete;
- The right to data portability.
Users may exercise their rights and obtain further information by contacting LEDVARD at the following address: contact@ledvard-sport.com.
The same applies to any person concerned by the processing of their Data.
LEDVARD will endeavor to respond to any request for access, rectification or opposition or any other request for additional information made by any person concerned within a reasonable period of time, which may not exceed one (1) month from receipt of the request.
16. Complaint to the competent authority
The User, as well as any person concerned by the processing of his/her Data, may submit a complaint or request to the competent authority, the CNIL, by electronic means, in particular by clicking on the following link: https: //www.cnil.fr/fr/plaintes
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